Live dealer products and additional obligations
Licences and fees
Offshore licences, such as Curacao or Anjouan, are far lighter than a UK Gambling Commission licence. Search the UK Gambling Commission public register at gamblingcommission.gov.uk/public-register. Finding out, after the fact, that a site was never UK-licensed can be a sickening moment, especially if you had self-excluded or were gambling far beyond your means.
Live dealer products and additional obligations
There were 39 responses to this section of the consultation. This would mean any table gaming area would only count towards the minimum table gaming area if it constitutes 12.5% or more of the total table gaming area in the venue. Exempt venues will be prevented from increasing their gambling area further, from 16 May 2024. Those opposed to the reduction preferred a larger minimum table gaming area requirement in place such as 350sqm.
For example, a person leaving a gaming machine to go to an ATM will be required to enter their PIN. It was also raised that these machines can be converted to adapt a card reader for contactless payment, but adding a chip and pin device for every transaction in most cases would either not be technically feasible or cost effective. Respondents from the pub sector also raised issues with verification for each transaction on Category D crane grab machines.
This would result in an overall decrease of over 900 cabinet machines across these venues, predominantly consisting of legacy Category C cabinets. Also, Category C and D gaming machine device types made available for use must be of similar size and scale to Category B. Significant increases in Category B machines may increase the amount of money staked by customers, and/or the risk of harm. While the intensiveness of energy expenditure will vary by machine device type and energy efficiency, the costs to industry of maintaining these machines can be significant.
Fairness of Games and Technical Standards
The Malta Gaming Authority (MGA) is a respected EU regulator — many good operators hold both — but on its own it doesn’t provide UK-specific protections like GAMSTOP. If gambling itself is causing difficulty, please see our responsible gambling page for free, confidential support. UK licensing conditions have tightened significantly, making Britain one of the most protective markets in the world. Each of our reviews lists the operator and licence number, verified on the public register. Casinos must verify you’re 18+ and confirm your identity (KYC), which protects against under-age gambling and fraud, and keeps your account secure.
A plain, step-by-step way to confirm whether a casino is licensed in Great Britain, using the UK Gambling Commission public register and a sceptical read of the footer. The Secretary of State will, by order, determine the locations of the new casinos after consulting Scottish Ministers and the Welsh Assembly. 457.This section sets an initial limit of 1 regional casino, and 8 small and 8 large casinos.
This means that many FEC operators do not currently have age-controlled areas and would have to invest in creating such an area for what is a low stake product. Secondly, it would be costly as most family entertainment centres (FECs) are unlicensed and do not offer Category C products. This view was most strongly argued by licensing authorities. We will also work with the relevant trade bodies and operators to understand the feasibility of implementing voluntary test purchasing to help understand whether operators are abiding by this new restriction.
“larger converted casino premises” means premises in respect of which a converted casino premises licence has effect, and which— In fact, being part of the GamStop self-exclusion scheme is mandatory for all UK-licensed online operators. Rawa Kaftan is a regulatory lawyer in Wiggin’s Betting & Gaming team and advises key stakeholders in the gambling industry, including many of the world’s largest online B2C operators, software suppliers, payment service providers and investors. Finally, in June 2025 the UK Government announced that it plans to introduce a “Voluntary Code” for prize draw operators whose offerings do not require a licence under the gambling framework because of the presence of a free entry route.

For example, safer gambling functionality is now available and widely used on many gaming machines. The remote casino operating licence will be required (instead of an ancillary licence), in addition to a non-remote casino operating licence if you intend to link terminals located in one casino premises to gaming that takes place in another set of premises (for example, touch-bet roulette terminals in one casino linked to a roulette wheel in another casino). What impact would Options 1, 2 and 3 have on the overall number of Category B, C and D gaming machines Please rank these options in order of preference, with 1 being your preferred option. Q4.a Do you perceive there to be any issue with allowing multiple casino licences in the same physical location if gaming machine entitlements are increased as proposed? While the Commission licenses operators and individuals, local authorities in England and Wales and licensing boards in Scotland license premises and have the power to place conditions on premises licences as well as to grant or refuse them. The GGY impact of this measure will depend on the take up of cashless gaming machines by operators, but also on the player protections.
Rules introduced by the Gambling Commission in 2021 for online slots games mandate the display of money and time spent during a session. Players could also benefit from objective statements about their gambling activity rather than purely internal budgeting during sessions. In your view, is there any specific safer gambling messaging that should be considered within cashless gambling? As previously discussed, an optimal strategy to combat disassociation when gambling combines breaks in play with safer gambling messaging.

This will ensure that gaming products, such as single-player games in which the player presses a switch or button, or pulls a plunger or lever, to release a ball or set of balls cannot count towards the machine to table ratio. We will amend these regulations so that gaming tables where staff are not present and the player operates or controls the gaming apparatus are also excluded for these purposes. Therefore both wholly automated gaming tables and table games of equal chance do not attract any gaming machine allowance for the purposes of meeting the machine to table ratio. Furthermore, the regulations stipulate that real equal chance gaming tables (e.g. poker) are not considered as gaming tables for the purposes of section 172(3) to (5) of the Act. In updating this ratio, we intend to amend the definition of “gaming table” for the purposes of section 172(3) to (5) of the Gambling Act 2005 so that only tables where the apparatus is controlled or operated by casino staff count for the purposes of the ratio.
Following the UK Government’s Gambling White Paper, UKGC licensing requirements were significantly strengthened in 2025–2026. On a properly licensed site, clicking the UKGC logo will link you directly to that operator’s register entry. The UK Gambling Commission (UKGC) is the statutory regulator for all gambling in Great Britain. In July 2026, the Gambling Commission faced backlash for newly announced affordability and responsible gambling checks, which critics described as “rushed, flawed and hugely problematic”.
The consultation asked the following questions on allowing direct debit card payments on gaming machines. This will allow for targeted supportive measures to be taken for the sector, potentially including a more liberalised ratio of Category B gaming machines in these venues. The second priority is to ensure that customers receive a genuine offer of lower staking Category C and D gaming machines. As such, Option 2(a) has the added benefit of ensuring that all venues make a genuine offer of Category C and D gaming machines available to customers on device types which have genuine customer appeal. By contrast, Option 2(a) would likely increase the numbers of Category B cabinets in a similar proportion to Option 1, while safeguarding against the possible scenario in which Category B machines become the only cabinet gaming machines offered. The concern raised was that any variation of Option 2 would be damaging to tablet gaming machine manufacturers as this would likely lead to vast numbers of these machines being removed by operators.

Non-remote society lottery operating licence Remote casino game host operating licence Remote betting intermediary trading rooms casino not on gamstop licence
Please share any evidence or information that is relevant to the proposed amendment to the definition of gaming tables since the government stated its intention to make this change in 2018. Neither partially automated nor wholly automated gaming tables, including products such as pinball roulette, will count as ‘gaming tables’ for these purposes. The customer demand for 40 gaming tables does not exist, which can mean that a number of tables are sited but never used. This clarifies that wholly automated gaming tables are not gaming tables for the purposes of section 172(3) to (5) of the Act. The Gambling Act 2005 (Gaming Tables in Casinos) (Definitions) Regulations 2009 makes provision as to how references to “gaming tables” should be interpreted in this context. (Mandatory response)Large increase in demand / Small Increase in demand / No change in demand / Small decrease in demand / Large decrease in demand / I don’t know
But as long as the licence number remains consistent across both the casino platform and the official register, you’ll be safe to sign up. There are some fraudulent sites that have been found to use the licence number of known operators and display them as their own. After you’ve located the correct licence for your chosen operator on the UKGC register, compare the details against what appears on the casino site. Any licensed operators that legally serve UK players are required to display the UKGC logo on their homepage, usually in the footer of the site.
Option (1) would provide fairness and consistency across all casinos that are able to site 80 machines. We are also consulting on whether the maximum size of a 1968 Act casino’s gambling area must – like that of a Small 2005 Act casino – be less than 1,500sqm, if it resolves to exercise its entitlement to more than 20 machines (including at least one Category B machine). The tables below outline current and proposed space requirements for 2005 Act casinos, and 1968 Act casinos which seek to increase their gaming machine entitlement above 20 (including at least one Category B machine). This would ensure that regardless of the size of venue, most casinos will be able to site the same proportion of machines to tables. This would mean the introduction of a machine-to-table ratio for 1968 Act casinos that seek to increase their Category B gaming machine entitlement above 20, and a change to the machine-to-table ratio currently in place for Small 2005 Act casinos. It was also noted from the call for evidence that where other jurisdictions apply a machine to table ratio, all currently permit a greater proportion of gaming machines in comparison to Great Britain.
The Act gives the UKGC broad powers to oversee license applications, enforce compliance, and punish operators who break the rules. These regulations determine how sites operate, how they market to you, and how they handle your data and money. Only a UKGC license meets the strict casino regulation standards required in the United Kingdom. Even if a site holds a casino license from another country, such as Curaçao or Malta, that license does not make it legal for UK players.
Only tables for multi-player live gaming, operated by a casino dealer, will qualify for the purposes of this ratio. We do not intend on making any changes to when a gaming table will be treated as being ‘used’ for the purposes of the machine to table ratio as set out in the current Regulations. If you are an operator with more than one premises licence at the same location, do you intend to take up these new entitlements for each licence? Shown if Yes is selected Do you intend to site the maximum number of machines available to you? If you selected ‘No’, please provide an alternative proposal for gaming machine entitlements if you have one.
Such a resolution must be published as part of the authority’s licensing policy statement made under Part 18, and lasts for 3 years from the date it takes effect. The licensing authority may take into account any principle or matter in making its decision, and may pass a resolution giving effect to their decision at any time. This decision is to be taken by the licensing authority as a whole, and may not be delegated to the licensing committee under sections 154 and 155. Where the licensing authority grants an application, a person who made representations may appeal.
Not all casino sites display all the data in their footer. Open the casino website and check that the data listed by the UKGC matches. Click the link and see if the licence status is “active”. In the search bar, enter the short version of the licence number. For this, you can search the licence number on the business register.
- Later in this guide, we’ll list and explain some of the importance of playing on a licensed operator.
- Unlicensed casinos may withhold winnings or refuse withdrawals, leaving you with no legal recourse whatsoever.
- In addition, alcohol licenses premises can apply for a gaming machine permit for additional machines.
- A series of key proposals specifically relating to the land-based gambling sector were outlined in the white paper, including measures to adjust outdated regulatory restrictions applying to the sector.
The Malta Gaming Authority (MGA) is one of the best-known gambling regulators in Europe. These bodies oversee gambling in their own jurisdictions and can offer additional reassurance that a site is above board. While only UK Gambling Commission licenses are valid for legal gambling in the UK, many sites also display licenses from other respected international regulators.
Allowing direct use of debit cards on gaming machines – made negative statutory instrument. This response provides non-remote gambling operators with clear notice of our intention to introduce the measures set out within this government response. This licence is for existing casinos which were originally licensed under the Gaming Act 1968 (opens in new tab).
You can apply online for a licence from us to provide casino activities. You will need to apply for an operating licence, before you apply for any premises licences. You will need to apply to the licensing authority the premises is located, to get a premises licence. The Gambling Act 2005 permits the advertising of gambling in all forms, provided that it is legal and there are adequate protections in place to prevent such advertisements undermining the licensing objectives. Under the second stage of the process the authority has to decide between the competing applications and grant any available licences to those applications which in their opinion will result in the greatest benefit to its area.
This will take into consideration that there is likely to be diminishing returns, such that the more machines you have, the less GGY would be generated per machine. This will be used to model the estimated total increase in GGY for casinos in the final impact assessment. Combining this with the number of machines, this yields an average annual GGY of £57,500 per machine.